Save time and boost your profits with our custom field service software
Custom field service management software created individually for your company, according to your way of working, your needs, and your documents, will optimize your work more than some ready-made application.
It will contain only what you require, so it will be easier to implement and more convenient to use. And the fee is a one-off.
Problems and challenges of our Clients
Are you experiencing one of these?
- Time-consuming creation, disposition, and management of orders.
- Working on paper, Excel sheets, outdated or suboptimal software - resulting in lost or outdated data, slow information flow.
- No control over your service technicians (or other workers) in the field, and ongoing orders. Impeded internal communication.
- Lack of a consistent and transparent knowledge base of your clients, their locations, equipment, and customer history.
- Problems in communication with your clients.
- Lack of a mobile app that allows your technicians to work in the field without access to a computer and the Internet.
- Scattered information in different software, not integrated - resulting in lost time.
Your benefits from hiring us
You save time
You will receive a quick, free consultation and a projected price range at the first call or e-mail. Your custom field service management software with an optional mobile application will take us from 3 months to develop. We will install it on your server. The contact with our decision maker is immediate, during business hours, 8am–6pm CEST. Implementing and using your “tailor-made” field services scheduling software is faster and easier than some off-the-shelf software because your software contains only what you need and what you already know from the scope and the design.
You save money
Along with our offer, you will get a sheet of hourly quotes. It contains all the points of the established scope of your field service management software, along with the estimated number of hours needed to complete them. Our current hourly rate is $60. Our prices are generally lower than those of larger competitors, not only from the U.S. or Western Europe, but even Poland. The software development fee is in two installments: 30% at the beginning and 70% at the end of the project. Afterward, there are no more fees. And your custom field service scheduling software earns you money because it optimizes your company or department to the extent of its intended functionality.
You have full control
Before the start of programming work, we create a UI design of your field service management software. We include in it everything that we have established in the scope. We are open to your comments and changes. Having the design, you know what your software will look like, and we have a simple way to implement it. You pay only after acceptance of your finished software. At the end, you get the source codes and the copyright to your application, so you can develop it further with us or someone else.
You are sure of the quality
We use only popular, proven technologies: PHP and Vue.js for web applications and admin panels, Flutter for mobile apps. Our developers have at least 5 years of experience in commercial application development based on these technologies. We test your software on various browsers and mobile devices before delivering it. We give you a 12-month warranty on your application, during which we fix free of charge any errors that escaped our attention during testing. Furthermore, we are open to further modifications of your field service management software, implementation of new functionalities, which we quote hourly like the software itself.
Our clients enjoy 70% faster operations and more profit
Testimonials about our custom field service software development company
We’ve had an excellent partnership with YarMobile with fast response time (testing & bugs), providing ideas and solutions to overcome problems regarding implementing features and overall good customer support on their part. We’ve seen great drops in processing time since our migration from our old ways of day-to-day business to the new platform which YarMobile created for us. The feedback from our field operators has been great, citing clearer instructions on their work schedule and what they have to do at our clients’ locations.
Andrei Chira
Soimul Taberei founder
Custom field service software – your benefits
- Adaptation and optimization - each application is custom-made. Sample case studies from our portfolio (like Soimul Taberei) show 50 - 70% reduction in order processing time after the implementation of our custom field service software!
- Convenience - creating and assigning orders to your service technicians is quick and easy in a convenient administration panel. All data on service orders, service history, manuals, and documentation files are available simply and clearly in the service technician app on the phone or tablet. The results of the field technicians' work, photos, and signatures - are clearly and conveniently present in the admin panel.
- Speed - the service technician immediately receives orders for execution. The results of the service work are immediately visible in the administration panel. Service protocol with customer's signature - automatically sent to their e-mail address.
- Confident control - no data is lost; they are all easily accessible. There is access to order details, photo documentation, descriptive documentation and full service history of the machine or device. There is also greater control over the data filled in by the field technician because the form in the mobile app forces him to enter the required data. It is also possible to control the locations of service technicians in the field.
- Easy contact - easy communication between the service technician and the office. Fast document flow.
- Thanks to the implementation of such an application, it is possible to obtain an increase in the number of service orders processed with less workload and shortening the time of order service.
- Our custom field service software means higher profit and greater customer satisfaction, as well as employee satisfaction. With our software application, you will improve efficiency, streamline processes, optimize operations of your service business.
Admin panel for back office workers – possible functionalities
- Defining data of customers, service technicians, devices, and models as well as their documentation, and parts. The custom data structure of any complexity.
- Easy order management. Scheduling and rescheduling service orders - manually or automatically. The structure of the service order data is determined individually after learning your needs. So is the data entered in the mobile app.
- Assigning orders to field technicians – manually, automatically, or by the technicians themselves. Depending on your needs.
- Real-time updates of job status. Convenient view of order statuses, together with data entered by the field service technicians, and photos from the mobile app; optionally also with videos and customer signatures. Overdue or short-term orders - are marked on the list so they do not escape the operator's attention.
- Received data results in the immediate creation of a PDF service protocol with the customer's signature and automatically sending it to the customer's e-mail address.
- Service history of the device with information: who, what, when.
- Easy access to documents and manuals.
- Real-time communication with field workers via chat, and push notifications.
- Map view of customers, installations.
- Real-time tracking of the field technicians positions.
- Automated alerts.
- A dashboard to analyze performance metrics.
- Route optimization.
- Optional: management of inspections and complaints.
- Optional: management of distributors, installation companies - subcontractors.
- Optional: asset management, inventory management. It is also possible to integrate our custom field service software with an external warehouse application.
- Optional: training management, service engineer certificates and news.
- Various other functionalities are possible. Contact us for more info.
- Technologies: PHP, MariaDB, Vue.js.
Field service app for service technicians
On a smartphone or tablet
- Employee login.
- GPS position sending - in the background.
- List of service orders.
- Order details, customer data, devices being serviced, service history, devices documentation and manuals.
- Easy data collection. Service form of any structure, according to your needs – to be filled by the employee. Possible entry of used parts, time, and labor cost.
- Taking photos or selecting previously captured photos from your device's gallery. Possibility to make videos.
- Entering the customer signature and the technician signature - on the mobile device.
- Sending order data - when there is a good Internet connection. The application also works offline.
- Real-time notifications (push) about assignment of an order or a message.
- Chat with the panel operator.
- Map with customer locations, navigation.
- Optional: entering new installations, complaints, servicing inspections.
- Optional: time recording.
- Various other functionalities are possible in your field service app. Contact us for more info.
- Technologies: Flutter, Android SDK (Kotlin), iOS (Swift).
Field service custom software development – how do we work?
- 1. Free consultation
- 2. Design and implementation
- 3. Enjoying the benefits!
Custom field service software development – features of our offer
- A free quote in 1 - 2 days
- Insight and optimization
- Experience in field services
- Proven technologies
- Implementation from 3 months
- Good communication
- 12-month warranty
- Competitive prices