We create custom field service management software that streamlines companies operations!
We work with field services companies, like yours. We know that you need to work efficiently and have full control over your work. You need fast flow of information and to handle as many service orders as possible comfortably.
This can only be ensured by software designed adequately to your way of working. Do you experience stress, chaos, frustration due to lack of it?
We have experience in creating applications for similar companies as yours. We optimized their work by 70%.
Let’s start with a free consultation to determine whether tailor-made software would make sense in your case.
Problems and challenges of our Clients
Are you experiencing one of these?
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Time-consuming disposition of orders and documents.
The web-based administration panel we develop as part of our field service management software makes creating and allocating orders and documents easy and convenient. -
No control over service technicians, ongoing orders.
Thanks to the GPS positions, statuses and reports sent from the mobile application of the worker in the field - there is supervision over them during the execution of the order. This enables automated evaluation of each worker's work. -
Lack of a consistent and transparent knowledge base of contractors, locations, equipment, or service orders in progress.
Contractors, locations, equipment, service orders and more - available with a single click in the administration panel that is part of the field service management software we develop. -
Impeded internal communication.
Consistent data available to people from different positions, messages, and notes ensure smooth communication. Also with employees in the field thanks to the mobile app. -
Problems in communication with customers and subcontractors.
Customers and subcontractors have their panel where they can conveniently view and update only data about themselves, their equipment, their service orders. -
Lack of a tool that allows you to work in the field without access to a computer and the Internet.
A mobile app for workers in the field allows them to work offline and online, download and update service orders, communicate with the office, send GPS positions and more. -
Scattered information in different software, not integrated with each other.
With dedicated field service management software - you have everything you need in one place. -
Working on paper, Excel sheets, or outdated or suboptimal software.
Only a tailor-made application can ensure optimization of the field service company. Chaos, clutter and paper work end, and orderly, convenient work on clear data begins.
We have improved operations in the field service companies of our clients by 70%
Our software for field service management - benefits
- Adaptation and optimization- each application is custom made. Sample case studies from our portfolio (like SOIMUL TABEREI) show 50 - 70% optimization of order processing time after the implementation of our custom field services management software!
- Convenience - creating and assigning orders to service technicians is quick and easy in a convenient administration panel. All data on service orders, service history, manuals and documentation files are available simply and clearly in the service technician app on the phone or tablet. The results of the service technicians' work, photos, and signatures - are clearly and conveniently present in the admin panel.
- Speed - the service technician immediately receives orders for execution. The results of the service work are immediately visible in the administration panel. Service protocol with customer's signature - automatically sent to their e-mail address.
- Confident control - no data is lost; they are all easily accessible. There is access to order details, photo documentation, descriptive documentation and full service history of the machine or device. There is also greater control over the data filled in by the service technician because the form in the mobile app forces him to enter the required data. It is also possible to control the locations of service technicians in the field.
- Easy contact- easy communication between the service technician and the office. Fast document flow.
- Thanks to the implementation of such an application, it is possible to obtain an increase in the number of serviced service orders processed with less workload and shortening the time of order service.
- Our field services management software means higher profit and greater satisfaction of customers and employees
Admin panel for office workers - possible functionalities
- Defining data of customers, service technicians, devices, and models as well as their documentation, and parts. The custom data structure of any complexity.
- Documents and manuals management
- Scheduling service orders - manually or automatically. The structure of the service order data is determined individually after learning your needs. So are the data entered in the mobile app.
- Assigning orders to service technicians – manually, automatically, or by the service technicians themselves. Depending on your needs.
- Convenient viewing of the status of service orders, together with data entered by service technicians, and photos from the mobile app; optionally also with videos and customer signatures. Overdue or short-term orders - are marked on the list so they do not escape the operator's attention.
- Received data result in the immediate creation of a PDF service protocol with the customer's signature and automatically sending it to the customer's e-mail address.
- Service history of the device with information: who, what, when.
- Easy contact with a service technician via chat, and push notifications.
- Map view of customers, installations, and the GPS positions of service technicians in the field.
- Optional: management of inspections and complaints.
- Optional: management of distributors, installation companies - subcontractors.
- Optional: inventory documents management. It is also possible to integrate our software with an external warehouse application.
- Optional: training management, service engineer certificates and news.
- Various other functionalities are possible. Contact us for more info.
- Technologies: PHP, MariaDB, Vue.js.
A mobile app for service technicians or other field workers
- Employee login
- GPS position sending - in the background
- List of service orders
- Order details, customer data, devices being serviced, service history, devices documentation and manuals
- Service form of any structure, according to your needs – to be filled by the employee. Possible entry of used parts, time, and labour cost.
- Taking photos or select previously captured photos from your device's gallery. Possibility to make videos.
- Entering the signature of the service technician and / or customer - on the mobile device.
- Sending order data - when there is a good Internet connection. The application also works offline
- Push notifications about assignment of an order
- Chat with the panel operator
- Map with customer locations, navigation
- Optional: entering new installations, complaints, servicing inspections.
- Various other functionalities are possible. Contact us for more info.
- Technologies: Flutter, Android SDK (Kotlin), iOS (Swift).
Field services management software development – how do we work?
- 1. Free consultation
- 2. Design and implementation
- 3. Enjoying the benefits!
What our clients say about us
In our opinion, the best recommendation
Custom software for fields services management - prices
The prices given are indicative. Each project is priced individually.
No software, or your current software not adapted to the way you work
- Current capacity, number of orders, and profits
- Waste of time and money
- Suboptimal, uncomfortable work
- Lack of full control, possibly lost data
- Frustration
The sum of monthly instalments for your current software
Custom field services management software
- Duration: 3 - 4 months
- Technologies: PHP+ Flutter
- Team size: 5 people
- Admin panel for office workers, managers. Possible panel functionalities are listed above.
- Android and iOS mobile applications for your service technicians or other field workers. Possible app functionalities are listed above.
- All required installations
- Intellectual property rights transfer
- Source codes
- 12 months warranty
- Higher efficiency (more orders handled with a given amount of work and time), higher profits.
- Saved time and money
- Optimal, comfortable work in your software
- Full control; all the data are available quickly and conveniently
- Peace of mind
25,000
Large custom software
- Duration: from 6 months
- Technologies: PHP+ Flutter
- Team size: 5 people
- All the features like in the previous option
- Various other custom features and functionalities, specific to your company needs, like some or all of the below features.
- Handling devices installations, start-ups, inspections and complaints.
- Managing installation companies, distributors, certified service companies, their certificates, employees (each has their own access to the panel).
- Managing product categories, brands, and models of devices.
- Internal admission documents (for inventory), device units, spare parts.
- Fully flexible structure of service orders and protocols defined in the admin panel.
- Other features and functionalities are possible. Contact us!
50,000
Why our field services management software development company?
- Quick quote
- Insight and optimization
- Experience in various industries
- Proven technologies
- Fast implementation
- Good communication
- Guarantee of quality
- Competitive prices
- Quick quote
- Insight and optimization
- Experience in various industries
- Proven technologies
- Fast implementation
- Good communication
- Guarantee of quality
- Competitive prices
Questions and answers
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But we already rent SaaS software, or have some software.
Modern software “tailor-made” for your company will provide better optimization, certainty of maintenance, convenience of use, ownership and involves a one-time fee. We write more about this in an article. -
Can you do it?
We have been developing mobile applications for a dozen years, and service software for ten. So we probably can. When we can't do something, or need to figure out how to do it, we always talk about it. This is especially true for possible integrations with external systems, which we carefully analyze before taking on a project. -
How much does it cost and why? Who participates in the project?
A project to develop custom field services management software with a mobile app for service technicians (or other employees in the field) usually takes about 3 - 4 months. It often involves 6 specialists: an analyst, a project manager, a mobile application user interface designer, a developer creating the core part of the software and API, a mobile application developer and a tester. With us, you don't pay for a big office, a board of directors, employees not related to the development of the application, but only the listed people. We have already created software for small and large service companies and fit within budgets. We always include a spreadsheet of estimated hours of work of each person in the project with the offer.
Free consultation
By a phone call, e-mail or an online call.
Jaroslaw Pietras
Founder
