We create custom field services management software that streamlines companies operations!
If you experience problems due to the lack of field services management software ideally suited to the specifics of your company…
Since 2009, we have implemented dozens of applications, including those for field services management
Our software for field service management - benefits
- Adaptation and optimization- each application is custom made. Sample case studies from our portfolio (like SOIMUL TABEREI) show 50 - 70% optimization of order processing time after the implementation of our custom field services management software!
- Convenience - creating and assigning orders to service technicians is quick and easy in a convenient administration panel. All data on service orders, service history, manuals and documentation files are available simply and clearly in the service technician app on the phone or tablet. The results of the service technicians' work, photos, and signatures - are clearly and conveniently present in the admin panel.
- Speed ​​- the service technician immediately receives orders for execution. The results of the service work are immediately visible in the administration panel. Service protocol with customer's signature - automatically sent to their e-mail address.
- Confident control - no data is lost; they are all easily accessible. There is access to order details, photo documentation, descriptive documentation and full service history of the machine or device. There is also greater control over the data filled in by the service technician because the form in the mobile app forces him to enter the required data. It is also possible to control the locations of service technicians in the field.
- Easy contact- easy communication between the service technician and the office. Fast document flow.
- Thanks to the implementation of such an application, it is possible to obtain an increase in the number of serviced service orders processed with less workload and shortening the time of order service.
- Our field services management software means higher profit and greater satisfaction of customers and employees
Admin panel for office workers - possible functionalities
- Defining data of customers, service technicians, devices, and models as well as their documentation, and parts. The custom data structure of any complexity.
- Scheduling service orders - manually or automatically. The structure of the service order data is determined individually after learning your needs. So are the data entered in the mobile app.
- Assigning orders to service technicians – manually, automatically, or by the service technicians themselves. Depending on your needs.
- Convenient viewing of the status of service orders, together with data entered by service technicians, and photos from the mobile app; optionally also with videos and customer signatures. Overdue or short-term orders - are marked on the list so they do not escape the operator's attention.
- Received data result in the immediate creation of a PDF service protocol with the customer's signature and automatically sending it to the customer's e-mail address.
- Service history of the device with information: who, what, when.
- Easy contact with a service technician via chat, and push notifications.
- Map view of customers, installations, and the position of service technicians in the field.
- Optional: management of inspections and complaints.
- Optional: management of distributors, installation companies - subcontractors.
- Optional: inventory documents management. It is also possible to integrate our software with an external warehouse application.
- Optional: training management, service engineer certificates and news.
- Other possibilities, depending on your needs!
- Technologies: PHP, MariaDB, Vue.js.
A mobile app for service technicians or other field workers
- Employee login
- GPS position sending - in the background
- List of service orders
- Order details, customer data, machines, service history, device documentation, manuals
- Service form of any structure, according to your needs – to be filled by the employee. Possible entry of used parts, time, and labour cost.
- Take photos or select previously captured photos from your device's gallery. Possibility to make videos.
- Entering the signature of the service technician and / or customer - on the mobile device.
- Sending order data - when there is a good Internet connection. The application also works offline
- Push notifications about assignments of order
- Chat with the panel operator
- Map with customer locations, navigation
- Optional: entering new installations, complaints, servicing inspections.
- Possible are other features
- Technologies: Flutter, Android SDK (Kotlin), iOS (Swift).
Field services management software development – how do we work?
- 1. Free consultation
- 2. Specification, agreement
- 3. User interface design
- 4. Programming
- 5. Application tests
- 6. Acceptance
- 7. Installations, publishing
- 8. Guarantee of quality
- 1. Free consultation
- 2. Specification, agreement
- 3. User interface design
- 4. Programming
- 5. Application tests
- 6. Acceptance
- 7. Installations, publishing
- 8. Guarantee of quality
What our clients say about us
In our opinion, the best recommendation
We’ve had an excellent partnership with YarMobile with fast response time (testing & bugs), providing ideas and solutions to overcome problems regarding implementing features and overall good customer support on their part. We’ve seen great drops in processing time since our migration from our old ways of day-to-day business to the new platform which YarMobile created for us. The feedback from our field operators has been great, citing clearer instructions on their work schedule and what they have to do at our clients’ locations.
Andrei Quira – founder
Soimul Taberei DDD Ltd.
Custom software for fields services management - prices
The prices given are indicative. Each project is priced individually.
Small software (MVP)
- Project duration:2 weeks
- Technologies:PHP+ Flutter
- Team size:4 people
- A convenient, responsive web-based admin panel for entering, editing, viewing, deleting data (e.g. employees, service orders, basic data)
- Creation and management of service orders and their execution
- Android and iOS mobile apps for service technicians (viewing service orders, processing the order: entering comments, registration of completed tasks on the to-do list)
- API (a data exchange system between the panel and the mobile app)
- All required installations
- Intellectual property rights transfer
- Source codes
- 12 months warranty.
19,000
Midsized software
- Duration: 3 - 4 months
- Technologies: PHP+ Flutter
- Team size: 5 people
- A convenient, responsive web-based admin panel for entering, editing, viewing, deleting data (e.g. customers, employees, serviced devices, service orders, service history, documents and manuals, basic data)
- Creation and management of service orders and their execution
- Automatic generating and sending pdf service protocols with the customer's signature
- A map with GPS positions from the mobile applications
- Communication (chat, comments) between the administrator and the service technician
- Push notifications
- Android and iOS mobile applications for the service technicians (browsing and creating service orders, order processing: entering comments, photos, signatures, registration of completed tasks and parameters on a custom form; sending GPS positions in the background, registering the beginning and end of work, other)
- Mobile application online and offline work
- API (a data exchange system between the panel and the mobile app)
- All required installations
- Intellectual property rights transfer
- Source codes
- 12 months warranty.
38,000
Large software
- Duration: from 6 months
- Technologies: PHP+ Flutter
- Team size: 5 people
- A convenient, responsive web-based admin panel for entering, editing, viewing, deleting data (e.g.: customers, installers, distributors, service companies, certificates, employees, categories, brands, and models of devices, internal admission documents, serviced devices, service orders, service history, installations, start-ups, inspections, complaints, documents and manuals, parts, training, protocols definitions, other data)
- Generating and sending pdf protocols for: installation, starting, inspections, repairs with the customer's signature and activities performed, checked parameters; the protocols are defined in the panel
- A map with GPS positions from the mobile applications
- Communication (chat, comments) between the administrator and the service technician
- Push notifications
- Various integrations with external systems, data export and import, SMS gateways
- Android and iOS mobile applications for service technicians / installers (user registration, login and profile, entering certificates; viewing and creating orders: installations, inspections, complaints; processing orders: entering comments, photos, signatures, registration of completed tasks and parameters on a custom form for the protocol relevant to the type of job; sending GPS position in the background, registration of the beginning and end of job, spare parts entering, news, other)
- Mobile application online and offline work
- API (a data exchange system between the panel and the mobile app)
- A web panel or a mobile app for the client or other user roles
- All required installations
- Intellectual property rights transfer
- Source codes
- 12 months warranty.
80,000
Why our field services management software development company?
- Quick quote
- Good offer
- Insight and optimization
- Proven technologies
- Fast implementation
- Good communication
- Guarantee of quality
- Over 12 years of experience
- Quick quote
- Good offer
- Insight and optimization
- Proven technologies
- Fast implementation
- Good communication
- Guarantee of quality
- Over 12 years of experience
Optimize your field services company operations by 50%. Let's talk!
Still at our old hourly rate!
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