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Service Application A0
A field services management application: an administration panel and a mobile app for service technicians.
The app receives push notifications about a new service order being assigned to this service technician. Then he can accept or reject this order. In the service order, he can enter a comment, take photos, enter material cost and time spent on the order. He can also create a new order himself.
Website
Android
Testimonial
The application is used for service-technical support for 207 appliance stores nationwide. It is used for efficient recording of orders, assignment of tasks to service technicians, recording of working time by service technicians and costs of order handling, archiving of orders. It allows quick execution of orders and efficient communication between users.
A0 Pracownia Usługowo Projektowa Sp. z o. o. highly rates the substantive quality and standard of service offered by YarMobile Jarosław Pietras, recommending it as a professional partner.
Krzysztof Kanik i Grzegorz Kożuch
A0 Pracownia Usługowo Projektowa Sp. z o.o.
The admin panel for the field services management
- managing users, their roles and authorizations: administrators, coordinators, service technicians
- management of clients, their branches and addresses
- management of service orders, their statuses and history; orders created in the panel and mobile app
- number, dates, status
- assigning service technicians, push notifications to the app
- description of the failure, photos
- the client and their address
- service history
- data from the application: service technician's comment, photos, material cost, time spent
A mobile app for service technicians
- service technician login
- push notifications about the assignment of a new order
- list of orders assigned to this service technician
- order details; acceptance or rejection
- entered data – comments of a service technician, photos, material cost, time spent
- creating new orders by a service technician
Screenshots
Click one of the screenshots to zoom in
