Service Application A0

07_A0

A field services management application: an administration panel and a mobile app for service technicians.

The app receives push notifications about a new service order being assigned to this service technician. Then he can accept or reject this order. In the service order, he can enter a comment, take photos, enter material cost and time spent on the order. He can also create a new order himself.

Website
Android

The admin panel for the field services management

  • managing users, their roles and authorizations: administrators, coordinators, service technicians
  • management of clients, their branches and addresses
  • management of service orders, their statuses and history; orders created in the panel and mobile app
    • number, dates, status
    • assigning service technicians, push notifications to the app
    • description of the failure, photos
    • the client and their address
    • service history
    • data from the application: service technician's comment, photos, material cost, time spent
ao lap
ao phone-left

A mobile app for service technicians

  • service technician login
  • push notifications about the assignment of a new order
  • list of orders assigned to this service technician
  • order details; acceptance or rejection
  • entered data – comments of a service technician, photos, material cost, time spent
  • creating new orders by a service technician

Screenshots

Click one of the screenshots to zoom in

Are you wondering how such, or a better application, would work in your case?‚Äč