Service Application A0
A field services management application: an administration panel and a mobile app for service technicians.
The app receives push notifications about a new service order being assigned to this service technician. Then he can accept or reject this order. In the service order, he can enter a comment, take photos, enter material cost and time spent on the order. He can also create a new order himself.
Website
Android
The admin panel for the field services management
- managing users, their roles and authorizations: administrators, coordinators, service technicians
- management of clients, their branches and addresses
- management of service orders, their statuses and history; orders created in the panel and mobile app
- number, dates, status
- assigning service technicians, push notifications to the app
- description of the failure, photos
- the client and their address
- service history
- data from the application: service technician's comment, photos, material cost, time spent
A mobile app for service technicians
- service technician login
- push notifications about the assignment of a new order
- list of orders assigned to this service technician
- order details; acceptance or rejection
- entered data – comments of a service technician, photos, material cost, time spent
- creating new orders by a service technician
Screenshots
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