Balticon Transport
A sea containers transport management system
A sea containers transport management system made for BALTICON S.A. company.
It has streamlined the company's operations by 60 - 120%.
It consists of a web panel for dispatchers and a mobile app for truck tractor drivers.
In the dispatcher panel, managing drivers, trucks, trailers, transport orders, and routes is easy. So is assigning orders to drivers. The panel also features a cumulative map with the current positions of the drivers. The dispatcher can send SMS, push notifications to drivers and chat with them.
The trucker app works online and offline. The driver can see a list of transport orders assigned to him, with details. Reporting the current order status, delays, and problems is easy. The current location of the mobile device is sent periodically.
Testimonial
Case study
The problems
- Only 91 transport orders were handled by Balticon S.A. during the day.
- Only 22 transport orders were handled by one dispatcher at a time.
- Assigning orders to drivers, confirmations and any changes took up to 3 hours every day.
- Waybills were received by drivers after 6 p.m.
- Difficulty in assessing the reliability of drivers.
The solutions
We have created and implemented custom transport management software for handling transport at Balticon S.A., consisting of:
- Balticon24.com web panel for handling transport orders in the office,
- Balticon Driver mobile application for drivers.
The results
- 200 transport orders are handled by Balticon S.A. during the day – a 120% increase!
- 34 transport orders are handled by one dispatcher at a time – a 63% increase.
- Assigning orders to drivers, confirmations and any changes take only 0.5 hours a day – an 84% decrease.
- Driver's waybills are printed by them at any time, as early as 3:30 p.m. .
- In the web panel on the map, a dispatcher can see the drivers' positions, the route travelled by each one, and their reliability (the system counts the score of each driver!)
Balticon Driver mobile app for the drivers
- Used by over 100 drivers on a regular basis.
- A list of transport orders assigned to the driver, and order details.
- Reporting the order status (always the current stage is visible).
- Chat with the supervisor.
- Receiving push notifications.
- Periodic sending of the current driver's location.
- A map with the driver's location. Routes to and from. Calculation of time and distance.
- Working offline and online.
Balticon Transport mobile app for the dispatchers
- A list of transport orders filtered by date.
- Chat with the driver.
- The current driver’s location is visible on the map.
- Working offline and online.
Balticon24.com admin panel
- Managing drivers, trucks, trailers, transport orders, and routes.
- Information-rich list of orders with many options for quick management, assignment, and modification.
- A cumulative map with the current positions of the drivers.
- Sending push and SMS messages to drivers.
- Reporting current job status by drivers.
- Chat with the driver.
- The panel is responsive.
- A separate panel for clients to monitor their orders, with a nicer interface.