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Software as a service (SaaS) or bespoke software?

Published on 07.01.2023

A business in need of software is confronted with a critical decision: Should they opt for a subscription to use an existing Software as a Service (SaaS) or invest in developing bespoke software tailored to their needs? Below, we will define both solutions and describe the advantages and disadvantages of each.

Software as a service (SaaS)

Software as a service (SaaS) is ready-made, previously created and owned software that is made available to external users (e.g., companies). It is usually a cloud service available to the client via a web browser, after a subscription fee is paid.

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Advantages of SaaS

Disadvantages of SaaS

Some of the above disadvantages also apply to ready-made “boxed” applications installed on client computers.

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Bespoke software

Bespoke software (also known as custom software or tailor-made software) is custom-made software for a specific company or person, strictly tailored to its needs and requirements, or at least to the scope of the project set at the beginning.

Advantages of bespoke software

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Disadvantages of bespoke software

What is best for me?

If you are a new small business, have a limited budget, need a fairly standard application and there is a SaaS that includes the features you need – this is the option for you. An example can be online stores, where there are many standard solutions for rent.

However, if:

— then the best solution for you will be to order a “tailor-made” application.

By creating your own application, you have it more convenient, better suited to your needs, and you have your branding in it.

What do you look and feel better in: tailor-made or rented clothes?

Jaroslaw Pietras
What is best for me

What's next?